My tenure at ProBono.org represents a foundational and deeply meaningful chapter in my career as a recent LLB graduate. This experience allowed me to bridge the gap between academic theory and practical application, reinforcing a core principle of advocacy: “Behind every legal file is an individual whose life and well-being are profoundly impacted by the outcome.”
One of my main responsibilities was assisting with client consultations and client screening. I had the opportunity to interact with clients, listen to their concerns, gather relevant information, and understand the circumstances surrounding their legal matters. These experiences taught me that being a good legal professional requires more than simply knowing the law. It requires patience, empathy, active listening, professionalism, and the ability to treat every client with dignity and respect.
I was also involved in drafting case memoranda and case summaries for different attorneys and advocates. This was an important learning experience because it required me to analyse information carefully, identify the relevant legal issues, conduct some legal research, and communicate my findings clearly and accurately. It helped me develop my legal writing and analytical skills while giving me a better understanding of how legal professionals prepare and assess cases.
My engagement extended beyond desk-based research to practical dispute resolution. Attending mediation sessions illuminated the efficacy of negotiation, communication, and Alternative Dispute Resolution mechanisms. It demonstrated that legal practice is not confined to courtroom litigation, but often centres on securing pragmatic, equitable solutions that avoid protracted conflict.
A significant portion of my professional growth is directly attributable to the mentorship of my supervisor, Ms. Daphne Makombe. Beyond instructing me in procedural protocols, professional conduct, and legal drafting, she actively supported my career development by inviting me to specialised workshops, legal engagements, and professional networking events. This exposure broadened my perspective and fostered the professional confidence necessary to transition into practice.
Reflecting on this experience, my time at ProBono.Org demonstrated that access to justice is fundamentally about human equity. Every consultation, memorandum and mediation session represented a person’s rights, vulnerabilities, and aspirations. As I advance in my legal career, I will continue to carry these principles forward, aspiring to be a practitioner who balances rigorous command of the law with an enduring commitment to the communities it serves.
